Important Shipping Update
Canada Post has warned that strike action could begin on May 22, 2025. To keep orders moving, we have suspended Canada Post shipments except where no other carrier can reach the destination.
If your address includes a PO Box
Only Canada Post is allowed to deliver to a PO Box. Please provide us a street address that UPS or Purolator can deliver to instead. It could be your home, a friend’s place, or your workplace.
If you live in the Yukon, Northwest Territories, or Nunavut
Canada Post remains the only courier that serves these regions. We will keep using Canada Post for these orders. Should a strike occur, parcels will be delayed but will still arrive, just as they did after the late-2024 strike.
Expect slightly longer transit times
During a Canada Post shutdown both UPS and Purolator handle much higher volumes, and they have advised us to expect longer transit times. Please plan accordingly when you place your order and expect that there could be 2 - 3 day delays.
Thank you for your patience and understanding. If you have any questions, our customer care team is here to help at hello@skinvault.ca